Author: David Duncan Created: Friday, August 14, 2009 5:28 PM RssIcon
The Social Touch is a blog by WSI Waverley Solutions that covers how to get the most out of Social Media and Search Engine Optimisation, convert browsers into buyers and measure what is going on in the virtual world.
By David Duncan on Friday, January 24, 2014 4:26 PM
With the growth and expansion of social media and third screen devices like smartphones and tablets, it's sometimes hard for businesses to stay on top of the many components of their digital identity. As a result of the constant effort to keep up with the latest trends and technologies,websites are often overlooked and neglected. Your business must not let that happen as your website is the living heart of your digital presence. Check out the latest entry in WSI's Digital Marketing Video Series to discover the 5 Reasons Your Website Is Still Important!   1. Maintaining Ownership With so much activity and interaction...
By David Duncan on Monday, January 13, 2014 2:28 PM
People often ask me which social media platforms they should be on, this answer works for everyone:
You want to be where your audience is.
Really simple but it works, there is a tendency to want to be everywhere, even if your ideal customers aren't there. 
We get sucked into wanting to be `popular' and to be seen everywhere. As a result, we get completely overwhelmed, can't keep up, and end up sporadically posting across every platform with no real strategy or content plan.
By David Duncan on Friday, November 08, 2013 4:17 PM
A few months after the release of Google's new Penguin algorithm it is time to examine its impact and the moves webmasters can take to protect their sites from a penalty. After looking into hundreds of sites that were hit by Penguin 2.0, Search Engine Journal found that one thing they all had in common was high density of money keywords in anchor text. By contrast, sites that have a high volume of brand anchor terms, as well as many "other" or "noise" terms, can rest assured they are relatively safe. So what should webmasters do to make sure the Penguin is not coming after them? The first thing they should do is take a step back and try to assess their site as objectively as possible. Does it offer valuable content? Is there any social engagement? Are there any unnatural backlinks that can serve as red flags for Google? If...
By David Duncan on Thursday, October 10, 2013 9:24 AM
Google Circles are a way to group people together based around the relationships you have with people. You may have circles for different members of your family, work colleagues, interest groups etc.
By David Duncan on Monday, September 30, 2013 3:57 PM
Amidst the furious growth of the technology that we use in our everyday lives, a common complaint is that all the gadgetry is decreasing the amount of face-to-face human contact (and thus ruining, or places less importance on, personal relationships). But what about the parents who can now video-chat with their sons and daughters who have moved across the country - or even across the ocean - to attend school? Or how about our ability to keep in regular contact with friends and family who live in different parts of the word? It’s also now much easier to find and get in touch with old friends through email and social networks.
By David Duncan on Monday, September 16, 2013 3:50 PM
It’s now an established fact that ranking high on Google can have a significant impact on winning new business. Little wonder then that many businesses adopt unscrupulous methods to optimize their web pages for higher search engine ranking. Google, on the other hand, has been continuously introducing improvements to its algorithms to improve the search experience for all its users. The recent rollout of Penguin 2.0, as the company has dubbed its latest algorithm update, is a case in point. Instead of the usual refresh, this time around, Google has completely revamped its algorithm to minimize web spam.
By David Duncan on Tuesday, August 27, 2013 5:10 PM

LinkedIn has become the most popular professional network in most parts of the world. Clearly, it has several advantages over traditional job portals thanks to its social media strengths and the fact that it is primarily driven by quality content. 

By David Duncan on Tuesday, July 23, 2013 5:05 PM
Where do we all go when we want to search for information?

Google. Where else? No other search engine today comes even close.
By David Duncan on Wednesday, September 05, 2012 12:00 AM

Many companies are trying to figure out how to keep track of their social media activity . We see many people these days are using both LinkedIn and Twitter and Facebook.

Although all of these sites do offer some kind of integration between them, we don't recommend automatic forwarding of any kind, since this can result in repeated postings.

By David Duncan on Saturday, January 28, 2012 4:39 PM
Facebook is one of the main social media platforms and engaging with your viewers there can help with your social media optimisation program. Here are some more tips for monetizing Facebook:

·         Facebook’s core value proposition is connecting and communicating with friends. While word-of-mouth, or “earned” media, helps brands gain Facebook fans, it can only go so far. Companies also need to contemplate using paid advertising to develop their Facebook fan-base.

·         Create engaging content. The simplicity of the “like” button means that there may be no actual engagement beyond the fleeting moment of the click. To be successful in this post-“like” phase of Facebook marketing, businesses need to excite their fan-base with compelling posts, interactions that spur a sense of community, and rewards for their ongoing support.

·         Give people a reason to become fans. Apps...
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